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Home deliveries have, by and large, become a mandate for delivery restaurants, to build a loyal customer base and to sustain the global digital push. This module has a sophisticated framework to interact with the system throughout the food delivery process — billing, KOT, parcel assignment and successful delivery.
The online food delivery management software enables to identify the number of online food delivery parcels and assign delivery associates (drivers) for each parcel. The interface stores data of each delivery associate like Employee ID, Name, Opening Balance, and Pending Balance. This facilitates tracking the balance remaining with each of them and in calculating the closing balance during settlement.
The entire restaurant delivery process is under the monitor and this holds employees accountable for their actions. This module also has a record of all the drivers and several reports, thus helping in identifying Driver Efficiency.
The delivery management software also aids in the tracking of your driver location to mishaps and service delays through partners such as Dunzo, Swiggy, and Zomato, or through own food delivery service, such as FoodEngine’s last mile delivery.
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