Digital Menu
Order In A Click
At a time when technological intervention into the ways the businesses function is at the maximum, realizing the fact and moving with the wind is indeed a smart choice. Digital Menu is one such paperless technological replacement to the erstwhile complex process of writing down the orders manually, rushing towards the kitchen and running back to deliver the item. Digital Menu module is grouped into Captain KOT (Kitchen Order Ticket) and Customer KOT.
Captain KOT
Captain KOT is a three-keystroke method that makes handling orders easy for you. With the touch of a button, the captain selects a table, selects a menu from the digital menu card for restaurant, and selects the quantity using either a tablet or a mobile phone, and the order is sent to the kitchen. Order taking has been simplified and expanded with the help of the restaurant digital menu which provides access for captains to 'Save and Send Later,' manage tables around the restaurant, be allocated or choose tables of their choosing, and use short keys or numerical codes for the items.
The orders that are sent to the kitchen are printed or displayed on the Kitchen Display System (more elaborate information is available under a separate module). Even during peak hours, the captain KOT allows captains to manage a minimum of 4 to 6 tables simultaneously. The system will not allow you to select an item which is either sold out or unavailable.
The system displays 'Today's special' and 'Chef's recommendations' which helps in promoting the signature dishes of the restaurant. The captains can collect customer feedback and settle bills within the Captain KOT sub-module. Reports collected exhibit the efficiency of the captain, for a later survey by the management.
Customer KOT
Customer KOT is for restaurants that are void of Captains/Waiters as it enables the customers to place self-orders with the help of a tablet/mobile phone stationed on each of the tables or handed to them. It also gives them access to the digital restaurant menu and allows them to view food images, ingredients, and preparation methods. Alike the Captain KOT, this sub-module also displays all the available items along with Signature dishes, Today's specials, and Chef's recommendations.
The system will display 'Today's special' and 'Chef's recommendations,' assisting in the promotion of the restaurant's distinctive meals. Within the Captain KOT sub-module, captains can collect client feedback and settle invoices. The captain's efficiency is demonstrated in the reports collected, which can be used for assessment later.
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