Unfold The Orders
Kitchen Order Tickets (KOTs) are either printed or shown on a Central Display system, or they are routed directly to the departments relevant from the POS. The KDS (read Kitchen Display System) is coupled with the POS, making order monitoring easier — POS managers can check the order's progress throughout, which aids in determining the production unit's efficiency (kitchen).
Order Type, Item Name, Quantity, Order Time, Priority, and Whereabouts are all part of the Display System (whether in Kitchen, Picked-up or Delivered). The KDS kitchen display can be improved by categorising the orders by Departments, Order Types, and Tables from which they are booked.
The Kitchen order display system allows you to follow the order at each stage to ensure its efficacy, ensure there are no delays, and determine the time spent at each stage. Sous Chefs (Kitchen Supervisors) oversee the display system, ensuring that orders designated as 'Priority' are followed, that the Chefs are informed of the remaining time, that the orders are delivered on time, and that the orders are removed from the system after delivery (Priorities are set by the captains while taking the orders).
At the POS, orders are divided into three categories: dine-in, take-out, and delivery, and they are presented in the POS dashboard for the Administrator's use. This makes it easier to calculate the time it takes to prepare the dish, the time it takes to prepare the kitchen, and the time it takes to serve the customer.
This formula aids in determining the Average Person Efficiency Cost (APEC), which is the ratio between the money spent and the time spent by an individual at a restaurant and is a key driver of the restaurant's productivity.
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